SOFT SIDE OF PLANNING: 

Rick Clonan of Eruditio 

There are many factors at play when maximizing maintenance crafts effectiveness and efficiency.   Streamlining processes and procedures to remove wasted time and energy is a key component.  One such process is planning maintenance work.  We all know that planned work is not only safer, but more effective and efficient than work that is not planned.  But what if we do not plan jobs for our crafts?  What inadvertent messages are we sending out that undermine the very efficiency we are trying to create through these types of programs?  This presentation looks at poor planning control from the ground up and explains what the craftsperson sees.  This data was collected from personal experience as a 15-year maintenance technician and from various site visits to numerous facilities in different sectors.   The impact is the same everywhere.   When maintenance culture is such a valuable commodity, how does poor planning control impact not only the morale, but also the culture of craftspeople? What effect does this have on their performance?